Current IT staff unexpectedly quitting was the primary reason most of our clients requested our IT support services. A clear example of this was one of our very satisfied clients reached out to us when their in house IT technician quit his job, leaving behind no documentation, passwords etc. We stepped in, brought back all systems under control, and 10 years after, our client is immensely confident in the  knowledge that we are there to support him.

Labour costs associated with the recruitment of IT staff can be very expensive, and many require further training and certifications to competently perform.

Outsourcing to us ensures that you can mitigate this cost as Pc Expertz ensures all of our staff are highly experienced, educated, and certified. It is also our policy that all employed technicians must achieve a new certification on an annual basis as a mandatory requirement for continued employment.

Few problems are new for leading IT service companies, which see related problems multiple times. An in-house IT employee leads an isolated existence no matter how much they train. We’d all rather an experienced doctor; the same is true for IT.

A quality outsourced IT service organization will have the resources to start new projects right away. Handling the same project in-house might involve weeks or months to hire the right people, train them, and provide the support they need. For most implementations, quality IT companies will bring years of experience in the beginning saving time and money.