Managed IT Services
Pc Expertz provides a reliable, efficient and stress free solution, to managing our clients’ ICT infrastructure in Trinidad and Tobago and the Caribbean. Our Quality Care Package is a monthly fixed fee maintenance plan providing unlimited IT support, security and monitoring, as well as strategic support and guidance for your organisation.
What are Managed IT Services?
Managed IT services refer to outsourcing the management and maintenance of an organization’s technology infrastructure to a third-party provider. Here are some of the key benefits of using managed IT services:
By outsourcing IT management, organizations can save money on the cost of hiring, training, and retaining in-house IT staff, as well as on purchasing and maintaining hardware and software.
Managed IT services providers have the expertise and resources to manage technology infrastructure more efficiently than in-house IT staff, freeing up the organization’s internal resources for other tasks.
Managed IT services providers have the expertise and resources to implement and maintain strong security measures, such as firewalls, antivirus software, and encryption, to protect the organization’s technology infrastructure and data.
Managed IT services providers have the expertise and resources to proactively monitor and maintain the technology infrastructure, reducing the risk of downtime and ensuring that systems are available when needed.
Managed IT services providers can help ensure that an organization is compliant with industry regulations and standards, such as those related to data privacy and security.
- Managed IT services providers can easily scale their services to meet the changing needs of the organization, providing a flexible and scalable solution.
By outsourcing IT management, organizations can focus their internal resources on strategic initiatives, such as product development and market expansion, rather than on day-to-day IT tasks.
Overall, managed IT services can provide organizations with improved technology infrastructure, increased efficiency, and lower costs, helping them to achieve their business goals and stay competitive in today’s fast-paced and rapidly changing technology landscape.
Our Average Response Time
The incident priority is determined by you and a response provided accordingly. The level of support required to resolve these events are determined by us and the appropriate technician will be dispatched.
Complete Care Package
Our Complete Quality Care package is focused on the advancement of your Information Technology requirements required to meet all your business objectives. encounter. Some of the features of our Quality Care Package includes:
- 24 x 7 Technical Support & Remote Monitoring
- Unlimited Onsite & Remote IT Support
- Offsite Backup and Cloud Based Storage Solutions
- Managed Intrusion Detection, Intrusion Protection and firewall solutions.
- Access to our cloud based ticketing system so you can view our response rate and ensure our performance is exceeding your expectations.
- Our Complete Care Package ensures Complete Peace of Mind
“Experience has taught us that selecting a provider for your Security or IT infrastructure support and Service needs is not just about choosing an IT support company; it’s about finding a long-term reliable and competent service provider.”
With over 16 years of experience in the ICT support industry, we understand that the technology to to keep your organisation running successfully is getting increasingly complex to manage and distracts from the core operations of your company.
ICT Outsourcing Services provided by Pc Expertz will allows your startup or established business to focus on its goals by having us manage you ICT strategies so that you could concentrate on building your foundations with the reassurance that your information systems and technology requirements are in our capable hands.